Custom Application Operations Support
You build and run your application – because it is your business.
With Custom Application Operations Support, VSHN helps you do that reliably and confidently on Kubernetes, in the cloud or on-prem.
We provide the tools, processes, and operational muscle to support your teams in owning the application lifecycle – without giving up control or flexibility.
You stay in charge. We help you run it.
How it works
Shared Responsibility, Clearly Defined
You own your code and runtime. We help with what surrounds it: automation, monitoring, incident response, and operational best practices.
Deployment and Automation Support
We help implement and improve your GitOps or CI/CD flows using tools like ArgoCD, GitLab, Helm, Kustomize, or Project Syn.
Monitoring and Alerting
We help define meaningful monitoring and alerting for your application – based on Prometheus, Grafana, Loki, and alert management tools. You get actionable insights, not noise.
Incident Handling and Troubleshooting
When something breaks, we are ready to support you. We investigate, escalate, and help restore service – based on defined support plans.
Operational Reviews and Improvements
We periodically review your deployment, reliability, and observability setup – and help implement improvements where needed.
Your Benefits
Enablement, Not Outsourcing
You stay in control of your application. We support your teams with the expertise, hands-on engineering, and structure to run it better.
Best-Practice DevOps Operations
We help you establish reliable operations, through our decade of experience in running software in production.
Reduced Downtime and Faster Recovery
With clear monitoring, shared incident response, and root cause analysis, you bounce back quickly from issues.
Continuous Improvement, Together
Your platform evolves – so do your processes. We help you to review periodically and adapt without disruption.
Focus on What Matters
Build features and deliver value – we help make sure the platform and environment do not get in the way.
How it can be combined
Custom Application Operations Support builds on top of:
Cloud Platform Operations – when VSHN operates the Kubernetes platform your app runs on
VSHN products like APPUiO or Managed OpenShift – providing the base for a fully managed container platform
Servala and AppCat – we do not reinvent, but integrate available services to run your application
Kubernetes-Based Managed Services – to integrate and operate backend services like databases, queues, or search engines if they are not available for self-service yet, or do not fit the requirements
Together, these blocks form a complete DevOps enablement layer – with just the right balance of autonomy and support.
With Custom Application Operations Support, your teams stay in control – but never alone.
Let us run your applications with confidence, together.
The way to your tailored, modular and scalable solution.
How to get started
Based on what you really need.
Our Solution Architects work with you or your software partner to understand your goals, requirements and constraints.
Together, we design a tailored solution – whether we build and run it with you, or you take it forward independently, it all starts here.
Through an iterative, agile approach, we deliver clearly defined work packages and bring your solution into stable, day-2 operations.
Contact us – we’re happy to start with a first workshop, and figure out your way forward.